GENERAL CONTRACTING CONDITIONS
1. GENERAL INFORMATION The ownership of this website, https://www.elalmadelasramblas.com (hereinafter Website) is held by: BEATRIZ RIPOLL RAMOS NIF 38142670E Registered Office: Calle Santa Anna, 2 Barcelona (Barcelona - Spain). Telephone: 636 570 552 mail info@elalmadelasramblas.com. This document regulates the conditions governing the use of this Website (https://www.elalmadelasramblas.com) and the purchase or acquisition of products and / or services in it (hereinafter, Conditions). For the purposes of these Conditions, it is understood that the activity that BEATRIZ RIPOLL RAMOS develops through the Website includes: • The provision of spaces for occasional rental to the client. In addition to reading these Conditions, before accessing, browsing and / or using this website, the User must have read the Legal Notice and the General Conditions of Use, including the cookie policy, and the privacy policy and data protection of BEATRIZ RIPOLL RAMOS. By using this Website or by making and / or requesting the acquisition of a product and / or service through it, the User agrees to be bound by these Conditions and by all the aforementioned, so if they do not agree with all of this, you should not use this Website. Likewise, it is reported that these Conditions could be modified. The User is responsible for consulting them each time he accesses, browses and / or uses the Website since those that are in force at the time the purchase of products and / or services are requested will be applicable. For all the questions that the User may have in relation to the Conditions, they can contact the owner using the contact information provided above or, where appropriate, using the contact form.
2. THE USER Access, navigation and use of the Website, confers the condition of user (hereinafter referred to, indistinctly, individually as User or jointly as Users), for which they are accepted, from the start of browsing the Website, all the Conditions established herein, as well as their subsequent modifications, without prejudice to the application of the corresponding mandatory legal regulations depending on the case. The User assumes his responsibility for a correct use of the Website. This responsibility will extend to: • Make use of this Website only to make inquiries and legally valid purchases or acquisitions. • Do not make any false or fraudulent purchase. If a purchase of this nature could reasonably be considered to have been made, it could be canceled and the relevant authorities informed. • Provide truthful and lawful contact information, for example, email address, postal address and / or other information (see Legal Notice and General Conditions of Use). The User declares to be over 18 years of age and have the legal capacity to enter into contracts through this Website. The Website is aimed mainly at Users residing in Spain. BEATRIZ RIPOLL RAMOS does not ensure that the Website complies with the laws of other countries, either totally or partially. BEATRIZ RIPOLL RAMOS declines all responsibility that may arise from said access, nor does it ensure shipments or provision of services outside of Spain. The User may formalize, at their choice, with BEATRIZ RIPOLL RAMOS the contract for the sale of the desired services in any of the languages in which these Conditions are available on the Website.
3. RESERVATION, PURCHASE OR ACQUISITION PROCESS Duly registered Users can reserve or buy on the Website by the established means and forms. They must follow the BEATRIZ RIPOLL RAMOS online booking, purchase and / or acquisition procedure, during which various products and / or services can be selected and added to the cart, basket or final purchase space and, finally, click on: « FINALIZE RESERVATION ». Likewise, the User must fill in and / or check the information that is requested in each step, although, during the reservation or purchase process, before making the payment, the purchase data can be modified. Next, the User will receive an email confirming that BEATRIZ RIPOLL RAMOS has received their reservation, order or request for purchase and / or provision of the service, that is, the order confirmation. And, where appropriate, you will also be informed by email when your purchase is being shipped. Where appropriate, this information could also be made available to the User through their personal connection space to the Website. Once the purchase procedure has concluded, the User consents that the Website generates an electronic invoice that will be sent to the User via email if expressly requested. And, where appropriate, through your personal connection space to the Website. The User acknowledges being up to date, at the time of reservation or purchase, of certain particular conditions of sale that concern the product and / or service in question and that are shown next to the presentation or, where appropriate, its image in its page of the Website, indicating, by way of example, but not exhaustive, and according to each case: name, price, location or characteristics, way in which they will be carried out and / or cost of the services; and acknowledges that the completion of the purchase or reservation order materializes the full and complete acceptance of the particular conditions of sale applicable to each case. The communications, purchase orders and payments that intervene during the transactions carried out on the Website could be filed and kept in the computerized records of BEATRIZ RIPOLL RAMOS, in order to constitute a means of proof of the transactions, in any case, respecting the reasonable security conditions and the laws and regulations in force that are applicable in this regard, and particularly taking into account the GDD LOPD and the rights of Users in accordance with the privacy policy of this Website (Legal Notice and General Conditions of Use)
4. AVAILABILITY All reservations received by BEATRIZ RIPOLL RAMOS through the Website are subject to availability and / or to the fact that no circumstance or force majeure (clause nine of these Conditions) affects the provision of services. If there are difficulties in providing the service BEATRIZ RIPOLL RAMOS undertakes to contact the User and reimburse any amount that may have been paid as an amount.
5. PRICES AND PAYMENT The prices displayed on the Website are final, in Euros (€) and include taxes, unless, by legal requirement, especially in relation to VAT, a different question is indicated and applied. In no case will the Website add additional costs to the price of a product or service automatically, but only those that the User has selected and chosen voluntarily and freely. Prices may change at any time, but possible changes will not affect orders or purchases for which the User has already received an order confirmation. The accepted means of payment will be: Credit or debit card, bank transfer in case of telephone reservation and cash payment in case of refundable reservation after guarantee of payment by providing credit card number and expiration date. Credit cards will be subject to checks and authorizations by the issuing bank, if said entity does not authorize payment, BEATRIZ RIPOLL RAMOS. will not be responsible and will not be able to formalize any contract with the User. Once BEATRIZ RIPOLL RAMOS receives the reservation order from the User through the Website, a pre-authorization will be made on the corresponding card to ensure that there are sufficient funds to complete the transaction. The charge on the card will be made at the time that the confirmation of shipment and / or confirmation of the service provided in the established manner is sent to the User. When the User selects the bank transfer as a means of payment, it will be reserved for 3 working days from the order confirmation in order to allow enough time for the bank transfer to be taken into account by the payment system used by BEATRIZ RIPOLL RAMOS. for the Website. When the system receives the transfer, the order will be prepared and managed for shipping. Through this payment method, the User must ensure that he correctly enters the exact amount of the purchase order, as well as the account number and the transfer reference. In the event of an error, BEATRIZ RIPOLL RAMOS will not be able to validate the order, which will be canceled.
6. TECHNICAL MEANS TO CORRECT ERRORS The User is informed that if he detects that an error has occurred when entering the necessary data to process his reservation request on the Website, he may modify them by contacting info @ slowsuites.com through the contact spaces enabled on the Website, and, where appropriate, through those enabled to contact customer service, and / or using the contact information provided in the first clause (General information). Likewise, this information could also be corrected by the User through their personal connection space to the Website. In any case, the User, before clicking on "FINALIZE RESERVATION", has access to the space, cart, or basket where their purchase requests are noted and can make modifications. Similarly, the User is sent to consult the Legal Notice and General Conditions of Use to obtain more information on how to exercise their right of rectification as established in Regulation (EU) 2016/679, of April 27, 2016, Regulation General Data Protection (RGPD), Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights (LOPD GDD).
7. RETURNS In this same sense, the provision of a service that the User may contract on this Website is governed, since this same Law establishes that the Right of withdrawal will not assist Users when the provision of the service has been fully executed, or when it has started, with the express consent of the consumer and user and with the acknowledgment on their part that they are aware that, once the contract has been fully executed by BEATRIZ RIPOLL RAMOS they will have lost their right of withdrawal. In cases where the User makes a reservation through the owner's Website, no changes or refunds are allowed. The total amount of the reservation made on the same day it is made will be charged.
8. DISCLAIMER OF LIABILITY Except for legal provision to the contrary, BEATRIZ RIPOLL RAMOS, will not accept any responsibility for the following losses, regardless of their origin: • Any losses that were not attributable to any breach on your part. • Business losses (including lost profits, income, contracts, anticipated savings, data, loss of goodwill, or unnecessary expenses incurred). Likewise, BEATRIZ RIPOLL RAMOS, also limits its responsibility in the following cases: BEATRIZ RIPOLL RAMOS, applies all the measures concerning to provide a faithful visualization of the service on the Website, however, it is not responsible for the minimum differences or inaccuracies That may exist due to a lack of screen resolution, or problems with the browser that is used or others of this nature. • BEATRIZ RIPOLL RAMOS, is not responsible for damages arising from a malfunction of third-party platforms, which link to this Website. • Technical failures that, due to fortuitous or other causes, prevent the normal operation of the service through the Internet. Lack of availability of the Website for maintenance or other reasons, which prevents the availability of the service. BEATRIZ RIPOLL RAMOS, uses all the means at its disposal in order to carry out the process of reservation, payment and reception / delivery of users, however, it is exempt from responsibility for causes that are not attributable to it, fortuitous event or force higher. • In general, BEATRIZ RIPOLL RAMOS, will not be responsible for any breach or delay in the fulfillment of any of the obligations assumed, when it is due to events that are beyond our reasonable control, that is, due to overwhelming force.
9. WRITTEN COMMUNICATIONS AND NOTIFICATIONS By using this Website, the User accepts that most of the communications with BEATRIZ RIPOLL RAMOS are electronic (email or notices published on the Website). For contractual purposes, the User agrees to use this electronic means of communication and acknowledges that all contracts, notifications, information and other communications that BEATRIZ RIPOLL RAMOS send electronically meet the legal requirements of being in writing. This condition will not affect the rights recognized by law to the User. The User can send notifications and / or communicate with BEATRIZ RIPOLL RAMOS, through the contact information provided in these Conditions and, where appropriate, through the contact spaces on the Website. Likewise, unless otherwise stipulated, BEATRIZ RIPOLL RAMOS can contact and / or notify the User by email or at the postal address provided
10. WAIVER No waiver by BEATRIZ RIPOLL RAMOS, to a specific right or legal action or the lack of requirement of strict compliance by the User of any of their obligations will imply, or a waiver of other rights or actions derived from a contract or from the Conditions, nor will the User exonerate from compliance with their obligations. No waiver of any of these Conditions or of the rights or actions derived from a contract will take effect, unless it is expressly established that it is a waiver and it is formalized and communicated to the User in writing.
11. NULLITY If any of these Conditions were declared null and void by a firm resolution issued by the competent authority, the rest of the clauses will remain in force, without being affected by said declaration of nullity.
12. COMPLETE AGREEMENT These Conditions and any document to which express reference is made in these constitute the entire agreement existing between the User and BEATRIZ RIPOLL RAMOS, in relation to the object of sale and replace any other previously agreed pact, agreement or promise. verbally or in writing by the same parties. The User and BEATRIZ RIPOLL RAMOS, acknowledge having consented to the conclusion of a contract without having relied on any statement or promise made by the other party, except for what is expressly mentioned in these Conditions.
13. DATA PROTECTION The information or personal data that the User provides to BEATRIZ RIPOLL RAMOS, in the course of a transaction on the Website, will be treated in accordance with the provisions of the Data Protection Policies (Privacy Policy , Legal Notice and General Conditions of Use). By accessing, browsing and / or using the Website, the User consents to the processing of said information and data and declares that all the information or data provided are true.
14. APPLICABLE LEGISLATION AND JURISDICTION Access, navigation and / or use of this Website and the contracts for the purchase of products through it will be governed by Spanish legislation. Any controversy, problem or disagreement that arises or is related to the access, navigation and / or use of the Website, or with the interpretation and execution of these Conditions, or with the sales contracts between BEATRIZ RIPOLL RAMOS, and the User, will be subject to the non-exclusive jurisdiction of the courts and tribunals of Barcelona.
15. COMPLAINTS AND CLAIMS The User can send to BEATRIZ RIPOLL RAMOS their complaints, claims or any other comment they wish to make through the contact information provided at the beginning of these Conditions (General Information). In addition, BEATRIZ RIPOLL RAMOS, has official complaint forms available to consumers and users, and that they can request BEATRIZ RIPOLL RAMOS, at any time, using the contact information provided at the beginning of these Conditions (General Information ).
