Privacy Policy
Last updated: October 2025
Your privacy is very important to us. At EL ALMA DE LAS RAMBLAS, S.L. we handle personal data transparently and responsibly, in accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD) on data protection and the guarantee of digital rights.
Below, we explain who is responsible for processing your data, what data we collect, how we use it, and what your rights are.
1. Data Controller
EL ALMA DE LAS RAMBLAS, S.L.
VAT: B21790852
Address: Calle Córcega, 412 – 08037 Barcelona (Spain)
Phone: (+34) 93 446 59 47
Email: info@elalmadelasramblas.com
2. Personal Data We Collect
The personal data we process may come from:
- Contact or booking forms on our website.
- Online check-in or identity verification processes.
- Email or messaging communication with our guests.
- Information required for billing or to comply with legal obligations (e.g. communication with authorities under tourism regulations).
These may include your name, surname, ID or passport number, email address, phone number, postal address, payment data (for invoicing purposes only), and other information related to your stay.
3. Purpose of Processing
We use personal data exclusively to:
- Manage reservations, payments, check-in, and guest communication.
- Comply with legal obligations established by Catalan tourism law and other applicable regulations.
- Maintain the contractual relationship and provide assistance during your stay.
- Send, when appropriate, information related to the booked service (never unsolicited advertising).
We never use your data for other purposes nor share it without your consent, except when required by law.
4. Legal Basis for Processing
We process your data on the following legal grounds:
- Contract performance – to provide accommodation or services you have booked.
- Legal obligations – such as those imposed by the Generalitat de Catalunya regarding guest registration and tourist tax collection.
- Consent – when you voluntarily provide data (for example, by filling out a form or accepting this policy).
5. Data Retention
Personal data will be kept only for as long as necessary to fulfill the stated purposes and comply with applicable legal obligations (e.g., tax or safety requirements). After this period, data will be securely deleted.
6. Data Sharing
We only share data when strictly necessary to meet legal or contractual obligations, for example:
- With public authorities (e.g. Mossos d’Esquadra / Generalitat de Catalunya) for mandatory guest registration.
- With service providers (e.g. online check-in platforms, payment gateways) under confidentiality agreements and GDPR compliance.
We never sell or share personal data for commercial purposes.
7. Your Rights
You may exercise your rights to access, rectification, erasure, restriction, objection, and portability at any time. To do so, please contact us at info@elalmadelasramblas.com or at the postal address above.
You also have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have been violated.
8. Security and Confidentiality
We apply appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. All personnel are bound by confidentiality obligations.
9. Intellectual Property
The source code, designs, images, texts, trademarks, and other content of this website are the exclusive property of EL ALMA DE LAS RAMBLAS, S.L. and are protected by Spanish and international intellectual and industrial property laws. Any reproduction, distribution, or modification without express written authorization is prohibited.
10. Use of Cookies
This website may use technical and analytical cookies to improve user experience and service quality. You can learn more or manage your consent in our Cookies Policy.
11. External Links and Liability
We are not responsible for the content or accuracy of third-party websites linked from this site. Use of this website is at the sole responsibility of the user.
12. Updates to This Policy
EL ALMA DE LAS RAMBLAS, S.L. may update this Privacy Policy to reflect legal or operational changes. Any modification will be published on this same page, indicating the update date.